Introduction
FraudAlert ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
Information We Collect
1. Personal Information
- Name and email address (via Google Sign-In)
- Phone number (optional)
- Profile picture (from Google account)
- Payment information (processed securely through Razorpay)
2. Usage Data
- Device information (model, OS version, unique identifiers)
- App usage statistics and analytics
- Crash reports and performance data
- FCM tokens for push notifications
3. Notification and Call Data
- Notification content (to detect fraud patterns)
- Call state information (to detect fraud during calls)
- SMS content (only for fraud detection)
- Note: We do NOT record call audio or store personal conversations
How We Use Your Information
- To provide fraud detection and prevention services
- To send security alerts and notifications
- To improve our fraud detection algorithms
- To process payments and manage subscriptions
- To provide customer support
- To send service updates and important announcements
- To analyze usage patterns and improve our services
Data Sharing and Disclosure
We do not sell your personal information. We may share your data only in the following circumstances:
- Service Providers: Firebase, Razorpay, and other trusted partners who help us operate our services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
Data Security
We implement industry-standard security measures to protect your data:
- Encrypted data transmission (HTTPS/TLS)
- Secure data storage with encryption at rest
- Regular security audits and updates
- Limited access to personal data on a need-to-know basis
Data Retention
We retain your personal data only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and data at any time through our account deletion page.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
- Export your data
- Lodge a complaint with data protection authorities
Children's Privacy
FraudAlert is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
Third-Party Services
Our app integrates with the following third-party services:
- Firebase: Authentication, analytics, and crash reporting
- Razorpay: Payment processing
- Google Sign-In: Authentication
- Facebook SDK: Marketing analytics
These services have their own privacy policies governing their use of your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us: